Contact Us

We’re here to help. This page provides official contact information for customer support, vendor assistance, payment-related queries, and legal communications related to the JalsaHub platform.

1. Customer Support

For questions related to orders, service bookings, payments, refunds, or general platform usage, customers may reach out to our support team using the details below.

• Email: support@jalsahub.com
• Response Time: Within 24–48 business hours
• Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

2. Vendor & Partner Support

Vendors and service providers listed on JalsaHub may contact us for onboarding assistance, account verification, payouts, policy questions, or technical issues.

• Email: vendors@jalsahub.com
• Subject Line: Vendor Support – <Vendor Name>

3. Payments, Refunds & Transactions

For payment-related concerns such as failed transactions, delayed refunds, or incorrect charges, please contact our payment support team. Ensure you include your order ID or booking ID for faster resolution.

• Email: payments@jalsahub.com
• Typical Resolution Time: 5–7 working days

4. Legal, Privacy & Compliance

For legal notices, privacy-related requests, data access or deletion requests, and regulatory communications, please use the contact details below.

• Email: legal@jalsahub.com
• Subject Line: Legal / Privacy Request

5. Business Information

JalsaHub operates as a technology platform facilitating transactions between customers and independent vendors. The platform currently serves selected cities in India.

• Business Name: JalsaHub
• Country: India
• Platform Type: Multi-Vendor Marketplace & Service Booking Platform

6. Important Notice

Please do not share sensitive payment information such as card numbers, UPI PINs, OTPs, or passwords via email or phone. JalsaHub representatives will never ask for such details.

Last updated: 17/1/2026