Privacy Policy
This Privacy Policy describes how JalsaHub (“we”, “our”, or “us”) collects, uses, stores, and protects personal information of users (“you”, “your”) who access or use the JalsaHub website, mobile application, or related services (collectively, the “Platform”).
By using JalsaHub, you consent to the collection and use of information in accordance with this Privacy Policy and applicable laws of India.
1. Information We Collect
1.1 Personal Information
- Full name
- Mobile number
- Email address
- User account credentials
1.2 Address & Location Information
We collect delivery addresses, service addresses, and approximate or precise location data (with your permission) to show nearby vendors, calculate delivery feasibility, and improve service accuracy.
1.3 Transaction & Usage Data
- Orders, bookings, and invoices
- Payment references and transaction status
- Customer support interactions
- Device, browser, and usage logs
2. Payment Information
JalsaHub does not store or process sensitive payment information such as card numbers, UPI IDs, bank account details, or PINs.
All online payments are processed securely through authorized third-party payment gateways such as PhonePe or other RBI-approved payment service providers. JalsaHub only receives transaction identifiers and payment status updates required to complete your order or booking.
3. How We Use Your Information
- To create and manage user accounts
- To process orders and service bookings
- To facilitate payments and refunds
- To provide customer support and resolve disputes
- To send transactional notifications and service updates
- To improve platform performance and user experience
- To comply with legal and regulatory requirements
4. Information Sharing & Disclosure
JalsaHub does not sell or rent your personal data. Information may be shared only in the following circumstances:
- With vendors to fulfill orders or service bookings placed by you
- With payment gateways and financial institutions for transaction processing
- With delivery partners for order fulfillment
- With government authorities when required by law or legal process
5. Data Security
We implement reasonable administrative, technical, and organizational security measures to protect personal data against unauthorized access, misuse, loss, or disclosure.
While we strive to protect your information, no system is completely secure. Users are encouraged to safeguard their login credentials.
6. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. User Rights
Subject to applicable Indian laws, users may have the right to access, correct, or request deletion of their personal data. Certain data may be retained where required by law or for legitimate business purposes.
8. Third-Party Links & Services
The Platform may contain links to third-party websites or services. JalsaHub is not responsible for the privacy practices of such third parties. Users are advised to review their respective privacy policies.
9. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be effective immediately upon posting on the Platform.
10. Contact Information
For privacy-related questions, concerns, or requests, please contact us through the details provided on the Contact Us page.
Last updated: 17/1/2026